Welcome to The Home – Interiors & Lifestyle. These Terms of Service (“Terms”) govern your use of our website, your interactions with our services, and any purchases made through our website, in-store, or by direct communication with us.
By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use our website or place an order.
Business information The Home – Interiors & Lifestyle 1801 Avenue Road, Toronto, ON, M5M 3Z3 Phone: (647) 394 3180 Email: info@thehome.ca
Use of our website You agree to use our website only for lawful purposes. You must not:
use the website in a way that violates applicable law
interfere with the operation or security of the website
attempt unauthorized access to our systems
use false or misleading information
copy, scrape, reproduce, or exploit content from the website without permission
We may restrict or suspend access to the website if we believe it is being misused.
Products and services We offer furniture, home decor, candles, diffusers, gift items, and related products and services. Some items may be in stock, while others may be custom-made, made-to-order, special-order, or otherwise sourced specifically for a customer.
Product descriptions, dimensions, colours, finishes, and availability are provided in good faith, but may vary slightly due to photography, display settings, natural materials, hand-crafted production, or supplier changes.
Orders All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order, including in cases involving:
product unavailability
pricing or listing errors
suspected fraud
inaccurate billing or shipping information
delivery limitations
Submitting an order does not guarantee acceptance. Orders may only be considered accepted when we begin fulfillment, sourcing, production, shipping, or confirmed pickup arrangements.
Pricing and payment Prices shown on the website are subject to change without notice. Taxes, shipping, delivery, handling, assembly, and other service charges may apply in addition to the listed price.
Payment must be successfully received before an order is processed unless otherwise agreed in writing. We may use third-party payment processors to handle payments securely.
Custom-made and special-order items Custom-made, made-to-order, special-order, and personalized items, including furniture made to a customer’s selected size, fabric, finish, colour, or configuration, are final sale except where required by law.
Once sourcing, procurement, or production has begun, these orders may not be cancelled, changed, returned, or refunded except where required by law or where the item is damaged, defective, or not as ordered.
Shipping, delivery, and pickup Shipping and delivery timelines are estimates unless otherwise confirmed in writing. Delays may occur due to supplier schedules, freight conditions, weather, customs, or other factors beyond our control.
Customers are responsible for providing accurate contact and delivery information and for ensuring safe, reasonable delivery access. Additional charges may apply for missed deliveries, storage, redelivery, or special access requirements.
Returns and refunds Returns, refunds, exchanges, and store credit are governed by our Refund & Returns Policy. By placing an order, you agree that policy forms part of these Terms.
Privacy Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Intellectual property All website content, including text, logos, graphics, images, layouts, and branding, is owned by or licensed to The Home – Interiors & Lifestyle and may not be copied, reproduced, distributed, or used without prior written permission, except for personal non-commercial use.
Third-party services Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, maps, and analytics tools. We are not responsible for the content, availability, or practices of third-party services.
Disclaimer Our website and services are provided on an “as is” and “as available” basis, to the fullest extent permitted by law. We do not guarantee uninterrupted access, error-free operation, or that the website will always be available or free of technical issues.
Limitation of liability To the fullest extent permitted by law, The Home – Interiors & Lifestyle will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website, delays, unavailable products, delivery issues, or third-party service interruptions.
Where liability cannot be excluded, it will be limited to the amount paid for the relevant product or service, unless applicable law provides otherwise.
Consumer rights Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection law, including any non-waivable rights under Ontario law or other applicable Canadian law.
Governing law These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario.
Changes to these Terms We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website or our services after changes are posted means you accept the updated Terms.
Contact us If you have questions about these Terms of Service, please contact:
The Home – Interiors & Lifestyle 1801 Avenue Road, Toronto, ON, M5M 3Z3 Phone: (647) 394 3180 Email: info@thehome.ca
